Privacy Policy

1. Information We Collect

We collect information to operate, improve, and secure our Services.

a. Information You Provide

• Name, email address, phone number
• Company or business details
• Information submitted through forms, chat interfaces, onboarding flows, or support requests
• Communications sent to us via email or the platform

b. Account & Usage Information

• User account details (if you create an account)
• Activity and interaction data within the platform
• Logs related to AI agent usage, automation flows, and system interactions

c. Automatically Collected Information

• IP address
• Browser type, device information, and operating system
• Pages visited, session duration, and referral data
• Cookies and similar tracking technologies

d. Beta Usage Data

As NIQUO is currently in Beta, we collect anonymized and aggregated usage data to:

• Monitor system stability and performance
• Identify bugs and errors
• Improve features and user experience

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Services
• Create and manage user accounts
• Communicate updates, support messages, and service-related notices
• Improve functionality, performance, and security
• Analyze usage trends and product effectiveness
• Prepare for future paid features and services
• Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

NIQUO uses cookies and similar technologies for:

• Website analytics (including Google Analytics)
• Performance monitoring
• Session management and security

4. Third-Party Services

We use trusted third-party tools and services, including but not limited to:

• Google Analytics
• Meta Pixel
• Payment processors (planned, including Stripe and Razorpay)
• Messaging and communication APIs (including WhatsApp and other automation services)

5. Payments

Payments are not currently live on NIQUO.

When payments are introduced, transactions will be processed by third-party payment providers. NIQUO will not store sensitive payment information such as card numbers or banking credentials.

6. Data Sharing & Disclosure

We may disclose information only:

• To service providers who assist in operating the Services
• To comply with applicable laws, regulations, or legal requests
• To protect the rights, safety, and security of NIQUO, its users, or the public

7. Data Security

We implement reasonable technical and organizational safeguards to protect data against:

• Unauthorized access
• Loss, misuse, or alteration

Despite our efforts, no digital system is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide the Services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

9. User Rights

Users may request to:

• Access the personal data we hold
• Correct inaccurate information
• Request deletion of personal data, subject to legal obligations

10. Children’s Privacy

NIQUO does not knowingly collect personal information from children. There is no specific age restriction, but the Services are intended for general and professional use.

11. Third-Party Links

Our website or Services may contain links to third-party websites. NIQUO is not responsible for the privacy practices or content of those external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Services after changes indicates acceptance of the updated policy.

13. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

• Email: support@niquo.ai
• Company: NIQUO
• Country: India
• Beta Notice
• NIQUO is currently operating in Beta. Features, data handling practices, and system capabilities may evolve as the platform matures.